EngageBay Review 2032: Its Affordable Adorable And Adaptable. Read This

EngageBay Review, The All-In-One Sales, And Marketing tool: ( EngageBay ) The cloud-primarily based platform Is the best solution for businesses to help and engage with customers for a lifetime.

Features of EngageBay include email marketing, landing pages, live chat/helpdesk, ticketing, telephony, appointment scheduling, contact management, and more.

It comes with an integrated CRM, which permits corporations to control and track leads and offers as they continue via the funnel.

Additionally, it offers marketing advantages for customers to generate leads via automated email templates, customizable forms/popups, social media engagement, and more.

EngageBay permits its customers to apply Zapier and Xero integration to attach the platform with numerous third-party programs consisting of Salesforce, Intercom, MailChimp, Hubspot, and more.

Pricing is based on month-to-month subscriptions and support is provided through, live chat, phone, and email.

Engagebay Review: Features

Engagebay has several brilliant marketing features and resources, with these many features you don’t have to look for another tool as you have everything in one tool. Some of the features you’ll get include:

  • Email marketing
  • Lead generation tools
  • Marketing automation services
  • Landing pages
  • Contact management
  • Task management
  • Deal pipeline
  • Appointment scheduling
  • Sales automation
  • Multiple ticketing segments
  • Help desk automation
  • Web forms
  • Live chat software

Engagebay Review: Engagebay Marketing Bay

Engagebay Marketing Bay
Engagebay Marketing Bay

The entire reason for Engagebay Marketing is to present corporations with a complete suite wherein they can effortlessly take care of all their advertising and marketing, income, and ticketing desires. However, it’s well worth sorting out the individual sections before you make your choice.

The first aspect we’ll be searching at is the Marketing Bay, which guarantees you a clean manner to develop your commercial enterprise via way of means of attracting new clients. Promising to be the simplest advertising and marketing platform you want, the Marketing Bay offers you an entire view of the purchaser adventure from begin to finish, alongside the equipment you want to interact with the ones, and clients. This includes:

  • Lead Capture Forms: Create responsive and exquisite lead capture forms that work however you choose. You can use both standard pages and popups.
  • Landing Pages: Attractive Landing pages will assist to persuade your clients to connect.
  • Rich e-Mail Templates: Build the proper emails, from welcome messages to advertising and marketing content material.
  • Email Automation: Create complete e-mail pipelines to interact with your goal target market. You can degree the overall performance of your campaigns, enhance click-thru rate, and use diverse equipment to reinforce ROI.
  • Email broadcasts: Send short emails to your target market to inspire action.
  • Complete Automation: You’re now no longer constrained simply to e-mail advertising and marketing with the Engagebay automation answer. You also can automate records syncing strategies, occasion monitoring, subscribing and unsubscribing clients, and extra.
  • Social Media Advertising And Marketing: Within the all-in-one platform, you may get entry to social media advertising and marketing equipment to manipulate your profiles from the equal area. Track the entirety from Twitter and Facebook to Instagram.
  • Site Messaging: The Live chat messaging characteristic guarantees you may observe up with website visitors straight away while they’re maximumly probable to be engaged together along with your brand. You can set your colors, icons, layouts, and imagery to fit your brand, and customize the messages you ship to interact with target market contributors too. You can set your colors, icons, layouts, and imagery to fit your brand, and customize the messages you ship to interact with your audience.
  • SMS Marketing: Powerful SMS advertising and marketing offers you some other manner to hook up with clients on some other channel. You can customize messages primarily based totally on attributes like age, and location. There’s additionally the choice to set triggers to supply SMS messages after a person abandons a cart or fills out a shape. The easy drag and drop designer makes texting clean.
  • Push notifications: Engagebay has intelligent push notifications that will help you interact with your clients any place they are. The device-pleasant push notifications supply messages to your clients in real-time, driving new site visitors and conversions in an instant. You can create and execute clever campaigns, upload custom icons, and extra.
  • Video Marketing Templates: With video advertising and marketing templates, you may effortlessly hook up with your clients thru tremendous video content material. There are heaps of templates to select from, and blocks of content material that make it clean to personalize your revel in. There’s additionally the choice to generate thumbnail pix of your video to hyperlink on your content material.

Engagebay Review: CRM and Sales Bay

CRM Software with Advanced Automation
CRM Software with Advanced Automation

Connected to the advertising and marketing workflow for Engagebay, you furthermore may get a complete answer for income automation and CRM SaaS. The CRM software program guarantees that you may study every purchaser courting because it emerges, and keep satisfied clients.

The tremendous aspect approximately this CRM answer is that there’s no mastering curve. Tracking your consequences withinside the income bay is intuitive and easy. You may even prepare your income group with facts approximately touch offers and unique obligations. Some of the functions of the Engagebay CRM and income bay consist of:

Simple contact management: Get an insider view of each interplay together along with your leads, and tune facts cautiously to construct a happier purchaser base.

Targeted advertising and marketing for businesses: Organize your B2B advertising and marketing via way of means of specializing in the important thing in people in every enterprise.

Visual deal pipeline: Examine the capacity of every deal individually, monitoring the popularity of your leads anyplace they are.

Task management: Streamline strategies and offers via way of means of developing obligations and assigning them to the income group. Enhance productiveness via way of means of displaying personnel what to do next.

Appointment scheduling: Ensuring that all members of your sales team have a personalized calendar wherein they can timetable appointments with leads.

Unlimited mailboxes: The limitless mailbox characteristic with two-manner sync guarantees you may seize each e-mail your group ever sends.

Complete integrations: Reduce the chance of miscommunication among the income and advertising and marketing groups with a complete CRM platform included together along with your income answer. You’ll be capable of seeing each element approximately your clients withinside the equal area so that you can paintings as a group in the direction of higher consequences.

Contact management: The complete contact management device ensures that you could preserve all of your precious deal information in a single place, for extra targeted and personalized advertising and marketing campaigns. There’s even the choice to look thru contacts with filters.

Pipeline visibility: With Engagebay, you may see each factor of your deal pipeline and tune the popularity of a sale in a handy location. With CRM, you may pass the dial from one degree to the following with easy operations.

Meeting timetable: Reduce the disturbing back-and-forth emails that maximum businesses cope with each day with a handy scheduling answer on your appointments. This will assist you to lessen guide admin paintings and enhance performance for anybody in your group.

Task management: Within the CRM and income surroundings, you may create individual tasks connected to one-of-a-kind offers and assign them to the people in your group with the maximum expertise or reveal in power the exceptional results. Periodic reminders will maintain you in the tune.

Automatic records logging: All your notes, emails, calls, and development with leads can be tracked and logged routinely for a higher admin revel in.

Sales reporting: Learn what’s riding consequences on your income approach with an entire reporting module. The reporting segment guarantees you may create graphs charts and different visible representations of statistics to reinforce your sales.

Gamification: Motivate your income group via way of means of the use of gamification and leaderboards. There are heaps of approaches to assist them in life-inspired.

Email syncing: Link your CRM to your e-mail answer so that you can tune the communique among your prospects.

Lead scoring: Find out which leads are maximum probable to supply the sales you need with computerized lead scoring and monitoring offerings.

Telephony: Integrate your calls with a loose CRM answer that incorporates the entirety you want to get extra context on every name.

Delighting your client’s method imparting them with the help they want at each step of the purchaser adventure. Fortunately, Engagebay gives the first-rate phase of offerings which might be all approximately supporting your customers. The functions to be had will assist you to tune and clearing up issues your clients are probably having. Options consist of:

  • Unlimited tickets: So you may save and solve as many requests as needed
    Ticket perspectives: Adjust price tag view with customizable factors to make monitoring records less difficult
  • Service automation: Automate the manner you aid your clients via way of means of assigning humans to price tag obligations robotically.
  • Unlimited organizations: Build as many organizations as you want to arrange your tickets extra effectively.
  • Canned responses: Save hours every day via way of means of developing responses to reply to your customers directly.
  • Live chat: Talk to your clients in real-time and supply them with some other useful manner to invite for facts approximately merchandise and offerings.
  • Customer revel in monitoring: Track and apprehend the purchaser revel in at each degree of the income cycle with a completely included all-in-one platform. You can align your income, advertising and marketing, and carrier groups in a single handy surrounding.
  • Organization: Maintain and prepare the diverse aid alternatives you want to cope with within a single handy area. Use personalized perspectives to expose dealers to their queue primarily based totally on their price tag popularity, group, assignee, and different conditions.
  • Complete visibility: View open and closed tickets, in addition to new tickets to tune the popularity of each aid price tag in a single surrounding. Get entire visibility into the general aid group and man or woman dealers.
  • Fast responses: Create a complete choice of prepared-made responses to questions your clients typically ask, so your dealers can offer higher answers.
  • Productivity: Support higher productiveness on your dealers with challenge advent to assist them to live focused. Track open and closed obligations, and installation escalation rules
  • Save time: Automation and routing answers on your customer support approach imply that you may effortlessly keep time with price tag routing, challenge advent, and escalation. You can use remarks responses to ship purchaser advertising and marketing emails too.
  • Reporting: See a complete view of your aid strategies and numbers with an effective reporting module. All the records you want to make significant choices can be prepared for you, and you may examine the insights you like.
  • Macros: Teams can use macros as shortcuts while responding to not unusual place queries frequently. These loose up agent time so that dealers can awareness of tickets and keep away from repetitive or mundane obligations.

Even higher, the service answer from Engagebay guarantees small corporations lose the capability for limitless users, for as long as they want. With fewer pricing regulations to fear approximately, it’s lots less difficult to leap into your customer service and automation platform irrespective of the scale of your commercial enterprise.

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Engagebay: All-in-One Package

Engagebay All-in-One
Engagebay All-in-One

As you may see from the functions above, Engagebay offers start-ups and small corporations a superb manner to promote extra and enhance the income pipeline. Like Hubspot, you may select to apply one bay at a time or integrate the capability to be had into an all-in-one carrier.

When you get the all-in-one bundle, you get the,

  • Comprehensive advertising and marketing hub: which includes e-mail advertising and marketing equipment, marketing automation, template builders, landing page builders, lead generation, social media connections, and extra.
  • Customer relationship/service hub: Full-stack of service solutions with contact management, deal pipeline, appointment scheduling, task control, and extra.
  • Helpdesk software program: resolve issues quicker and satisfy your clients with a much wider variety of assist options, Live chat software is also included

The concept is that with one complete kit, you may keep away from spending heaps of greenbacks on advertising and marketing, aid, and income software program, and unite the entirety under one roof. It’s a far less difficult manner to revel in an unmarried pane of glass answer for walking your commercial enterprise.

Engagebay Review: Ease of Use

While there are many brilliant things to like about Engagebay’s feature set, from the e-mail marketing campaigns to the automation capabilities, the exceptional factor might be how clean it’s far to apply.

Most of the time, putting in place a CRM, e-mail sequences, marketing, and aid answers takes plenty of time and energy. You ought to discover ways to use the marketing automation software program and test with the landing page builder. The onboarding method can take days.

However, Engagebay is so intuitive, that you don’t want that lots of time. You can leap in and effortlessly see how the entirety is laid out to make it less difficult so that you can access it. The interface is smooth and easy, no matter there being such a lot of in-intensity functions.

To enhance the onboarding excitement, Engagebay additionally has a chain of motion pictures available on matters like the way to use the platform, and what you want to do to tune offers to your income and provider surroundings. If you’ve got the entire all-in-one kit, then you can easily jump between marketing, service, and sales. There’s additionally a drop-down menu to reveal to you all of the functions of the section you’re in.

Ultimately, you turn out to be with something extraordinarily clean to navigate and beautifully well-designed in a few places. The capabilities of the tool are designed in particular for novices who won’t have numerous earlier experiences.

Engagebay Review: Pricing

All-in-One Pricing Plans EngageBay
All-in-One Pricing Plans EngageBay

As noted above, Engagebay is to be had either as a complete stack or as a bite-by-bite solution. You can purchase simply the portions you want in case you have already got a CRM or Sales system for instance.


If you pick out the all-in-one service, those are the packages you’ll consider:

  • Free: $0 per month: With this plan, You get as many as 1000 Contacts and 1000 branded emails. You can get entry to simple-mail advertising and marketing and broadcast functions, autoresponders, lead grabbers, sequences, and landing pages too. There’s an assist table for aid, stay chat, and an integrated CRM too.
  • Basic: $8.99 per month: This comes with all of the functions for Free, however for as many as 15,000 contacts and 10,000 branded emails. You’ll additionally be capable of freeing up greater features like a social suite for social media marketing, SMS advertising and marketing, internet site pop-ups, third-party integrations, and more.
  • Growth: $29.99 per month: Designed for as many as 50,000 contacts and 25,000 branded emails, this product package deal comes with all of the features of Basic, plus site messages, push notifications, A/B testing, call records, and product control, carrier automation, proposals, and extra.
  • Pro: $47.99 per month: Perfect for developing corporations, Pro comes with limitless contacts, 50,000 branded emails concept analytics, SSO, advertising and marketing automation, uptime SLA assists, custom reporting, position management, and contact support too. The charges above are for the “Biennial” payment plan. There’s extra to spend in case you need to pay yearly or month-to-month instead.


If you’re like many startups who have already got tools in the place for sure components of marketing and customer service, then you could choose to buy simply one part of the solution instead.


The marketing and CRM/Sales bay options also are available with their free plans, in addition to a $7.79 basic option, a $14.99 Growth product, and a $29.99 “Pro” plan. You can upgrade the total stack whenever you choose, extrude your plan, or regulate your payment structure pretty without problems.

Marketing: From free to $29.99: Features at each level consist of e-mail broadcasting, sequences, lead grabbers, landing pages, autoresponders, video marketing, and custom fields. Higher levels provide SMS marketing, tag management, third-party integrations, support for more contacts and emails, internet analytics, SSO, and custom reporting.

CRM and Sales: From free to $29.99: At all levels, you’ll have access to contact management, a 360-degree customer view, deal facts, e-mail tracking, task assignment, appointment scheduling, live chat, and a conversational inbox. More steeply-priced applications include calling, predictive lead scoring, leaderboards for income groups, income automation, multi-forex aid, and concept analytics.


Currently, the Service Bay from EngageBay only comes with the single “free forever” plan. You can right away upload live chat and help desk capability on your website with this service, and also you don’t have to pay a penny to get started. If making a decision that you just like the manner the provider bay works, you could usually add more capabilities later by signing up for the marketing or CRM/sales bays too. However, there’s no obligation to do so.

Engagebay Review: Customer Service

Engagebay Customer Service
Engagebay Customer Service

Crucially, the quantity of customer service you could access from Engagebay depends on the plan you pick. If you opt for the free version of any service, then you’ll cross it alone, with access to numerous sources and information equipment that will help you. The product motion pictures, articles, and courses are very useful on the Engagebay website, and there are even approaching webinars to attend too.

You can always strive to connect with the community on LinkedIn and different social media platforms in case you want tips with something specific, like successful marketing segmentation, or scaling your enterprise wishes while moving to a brand new country.

If you’re willing to pay the top price for the “Pro” version of any service, you’ll additionally get more support in the form of phone support, and an SLA to assure your commercial enterprise remains up and walking in any respect times. There are support agents available throughout the world, from Brazil to the US.

Engagebay Review: Conclusion

There is a handful of competitors in the digital landscape that provide comparable reports as EngageBay which includes ActiveCampaign, HubSpot, and GetResponse. However, all of those alternatives can include hefty expenses connected to them, making it harder for a small agency to spend money on marketing, income, and CRM.

Engagebay is a unique solution in modern-day surroundings due to its affordability. With the free plans and then free features, in addition to a free alternative for the all-in-one service, nothing is preventing you from giving the service a try.

Imoro Abdul Rahim
Imoro Abdul Rahim

I am a highly competent Digital Marketer with a proven track record in Facebook marketing, Search engine optimization, Web Development, Web Analytics and more. I have strong technical skills as well as excellent interpersonal skills, enabling me to interact on social media and Creating Content On YouTube, and more. I am eager to be challenged to grow and further improve My Digital Marketing Concepts. My Greatest passion in life is Helping Leaders Build Their brand & Profits with Online Marketing

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